Manager, Deployment at Care Access

Remote, US

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At Care Access, every day we are advancing medical breakthroughs. The work that we do brings life-changing clinical research to those who are in need, and paves the way for newer and greater treatments to reach the world.  We’re proud to advance these breakthroughs and to work with our pharmaceutical partners while also engaging with the very best physicians and medical providers in the pursuit of new life saving treatments. Through innovation and a unique technology-enabled service model, our team of experts is paving the way to take this vision forward. 

In this role, the Manager, Deployments is responsible for supporting Decentralized Clinical Trials. As a Manager, Deployments you will own the overall planning, operations and logistical success of the decentralized clinical trial site deployment. 

Duties include but are not limited to:

    • Ensure people, equipment, and supplies all arrive in a coordinated manner at a mobile clinical research site location
    • Lead meetings with internal and external stakeholders to plan and execute successful site deployments, schedule regular check-ins with deployed teams, and ensure clinical operations are given the proper support
    • Be on call to troubleshoot issues and triage appropriately
    • Resolve conflicts with internal and external stakeholders as necessary
    • Develop systems, processes, and job aids to streamline the deployment process
    • Assist in systems building and planning for new and existing clinical research studies on the mobile deployment model

Role requirements:

    • 3-5+ years of experience in Logistics, Transportation, Clinical Research, Biopharma or Healthcare with process oriented thinking
    • Entrepreneurial mindset, self-starter
    • Ability to work in high-stress environments and can work with many different personalities
    • Problem solver
    • Ability to work on nights and weekends as needed (non typical)

Knowledge, skills, and abilities:

    • Excellent working knowledge of medical and research terminology
    • Ability to communicate and work effectively with a diverse team of professionals
    • Strong organizational skills: Able to prioritize, delegate, direct, support, assign and evaluate others work and follow through on assignments
    • Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients, and vendors
    • Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals.
    • Bring positive and supportive attitude to achieving these goals Strong computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS word, and excel
    • Ability to balance tasks with competing priorities
    • Critical thinker and problem solver
    • Curiosity and passion to learn, innovate, able to take thoughtful risks and get things done
    • Friendly, outgoing personality; maintain a positive attitude under pressure
    • High level of self-motivation and energy
    • Ability to work independently in a fast-paced environment with minimal supervision
    • Must have a client service mentality
    • Working knowledge of federal regulations, good clinical practices (GCP) (Nice to have)

Education:

    •  Bachelor’s Degree Required

Certification/license:

    • PMP, RN, CRC Certification a plus, but not required

Benefits offered:

    • PTO/Vacation days, sick days, Holidays. 
    • 100% paid Medical, Dental, and Vision Insurance. 75% for dependents.
    • HSA plan
    • Short-term disability, long-term disability, Life Insurance. 
    • Culture of growth and equality
    • 401k retirement plan
About us
We care. Our values are rooted in being genuine, finding new ideas, and building something meaningful. Influenced by our values, we have built a culture valuing communication and dialogue: we care about what everyone has to say and we spend energy on being equal and inclusive. Along the way, we are caring for each other, accelerating medicine, and seeding a long-term impact for generations to come.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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