Principal Product Designer at Change

Remote

Apply Now

Applications are now closed

Get more jobs like this straight to your inbox

Change.org is searching for a Principal Product Designer! We have a new, ambitious mission to grow beyond a single petition product to a civic infrastructure platform. As the first designer on a new team to lead this transformation, you will ensure the user is kept at the center of the new experiences, challenge us to think beyond our current capabilities, and forge the path for how we proceed with strong confidence and intentional velocity.

We’re a social impact business (a public benefit company), and the largest tech platform focused on civic action in the world with 50 million monthly users, 50,000 campaigns launched on the site every month, hundreds of millions of signatures per year, 200+ staff members, and a revenue model that has grown considerably over the past few years. We are profitable, growing fast, and executing on a plan to deepen and scale the social movements on our platform, from strengthening hate crime legislation in South Africa, to bringing down the price of insulin across the United States, to fighting corruption in Indonesia, Italy, and Brazil.

We are looking for a Principal Product Designer who is great at shaping strategy that revolves around user needs, thinking holistically about the user experience, and building simple and delightful features. This designer will have a passion for expanding our platform to mobilize hundreds of millions of people to take deeper civic action.

You will report to our UX Director and can work remotely from the United States or Canada. As a key member of our Product Development team, you will build out something completely new that empowers people everywhere to make the change they want to see in the world!

Key outcomes

  • Help drive new product strategy and roadmaps, working closely with the Head of New Products
  • Ensure a strong design presence throughout the discovery phase, conducting user research studies to understand and champion for the users, and their needs and desires
  • Effectively balance user needs and business value while experimenting and piloting new high-quality design solutions
  • Inspire and mentor other designers on the broader design team, and contribute to a culture of design thinking across the org

The most important skills and capabilities for the role are:

DESIGN FUNDAMENTALS & PROCESS: You are an expert in creating complex, large-scale design solutions that are both simple and delightful for users. You are a high-performing UX generalist, excelling in all the stages of the design process. You understand how and when to explain your ideas with the appropriate level of fidelity, which user research methodology is appropriate for what needs to be learned, and how to create new UI components that are both visually appealing and intuitive for users.

STRATEGY: Experience positively shaping product strategy over an area of the business. You understand user and business needs and they balance the two effectively. You have experience working in a fast-moving environment and understand how to identify and test assumptions.

OWNERSHIP & RESULTS: You prioritize based on what's important and urgent, fully own what you say you will, then drive excellent results across multiple teams. You lead by example, having designed launched experiences that had a measurable positive impact on the business and user experience. You may cite site analytics or user research sessions to explain the project’s impact.

COLLABORATION: You are low-ego, and communicate proactively, effectively, and respectfully. You lead collaboration and communication across teams. You have experience working within technical restraints and know how to respectfully push back with data and best practices in order to collaboratively create the best experiences when you are not aligned with stakeholders.

ADAPTABILITY: You embrace change and are resilient in the face of shifting goals, structures, systems or culture.  You build systems to manage and support major organizational changes for your team. You mentor and coach your team to embrace change and be resilient in the face of shifting goals, structures, systems or culture.

LEADERSHIP SKILLS: Experience inspiring and mentoring other designers. You are an expert in how to give and receive feedback. Your insights are valued and sought after, and reflect big thinking of the entire system an experience lives within, down to specific details like copy.

 

Interested? Great! Here's what you should know:

This is a full-time, remote role that can be based in the United States or Canada. Our team is high impact, low ego, and has an amazing culture!

Our compensation philosophy is rooted in pay equity and transparency. Change.org is a global company and salaries are adjusted based on employee location.

Our evaluation process is as follows: 

  1. Portfolio review (async)
  2. Interview with our recruiter (1 hour)
  3. Interview with our UX Director (1 hour)
  4. Final interview stage including:
    • Portfolio presentation (1 hour)
    • Collaborative design exercise (1 hour)
    • PM interview (1 hour)
  5. Chat with a key executive (30 minutes)
  6. References

We’re working towards a world where no one is powerless - where creating change is a part of everyday life. We’re just getting started and hope you’ll join us!

We especially encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. We’re actively working to increase the diversity of experience and perspectives on our team and are looking for someone who can help continue to lead that process. 

Change.org is committed to being a diverse and inclusive workplace. Everyone says this, right? Well, we mean it—we invest in serious programs to bring in and support women and people of color, we have in-person onboarding experiences and affinity groups to help everyone feel included, we regularly celebrate the heritage of all staff, and we believe strongly in consistent, fair, and transparent salary scales to help level the playing field. All qualified applicants will receive consideration for employment without regard to race, color, national origin, or disability or veteran status.

We are legally required to conduct EEOC reporting. While this is required by the federal government, we recognize that it does not include all genders and ethnicities. We want you to know that Change.org celebrates all identities and we thank you for your participation.

*Change.org participates in E-verify - click here to learn more.*

#LI-Remote #LI-TM1

Apply Now

Applications are now closed