Product Design Manager at Imperfect Foods

Remote

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About Imperfect:
Founded in 2015, Imperfect Foods, a Certified B CorporationTM (B CorpTM), is the leading online grocer at the forefront of eliminating food waste and building a better food system. We work directly with farmers and producers to rescue, redistribute, and develop goods across multiple grocery categories, and to date have rescued more than 150 million pounds of food from lesser outcomes. Our customers enjoy a customizable service that is more affordable and more environmentally friendly than the average trip to the grocery store.

Mission: 
At Imperfect Foods, we're on a mission to eliminate food waste and build a better food system for everyone.

Net Zero Carbon Commitment: 
Imperfect Foods pledged to become a net-zero carbon operation by 2030. To do that, we’re working to optimize every part of our business operations and supply chain to mitigate waste, and are switching to 100% renewable energy in our fulfillment centers and vehicle fleet by 2027.

Please consider completing the optional Diversity, Equity, and Inclusion (DEI) survey below. Doing so will help keep us accountable for the DEI commitments we have made as a company. By choosing to disclose elements of your identity, you are informing us about our candidate pool and the ways we can continue to improve making Imperfect Foods an inclusive company for everyone. Responses will in no way affect your candidacy for the position you apply for.  Information collected will be kept secure and confidential and will be used solely to evaluate our DEI efforts. We thank you in advance for helping us to become a better company for people of all backgrounds.

About the Role:

At Imperfect Foods, our Product Design & Creative team exists to make grocery shopping a joy. We know that buying food can mean more than just getting sustenance–it’s a way to shop consciously, connect to a broader mission, and be a source of inspiration for tasty dishes.

We are looking for a passionate, experienced Product Design Manager to help turn our mission into a reality by imagining ways to take the chore out of meal planning, spend less time shopping, and get the most out of what we buy. 

Your audience will be new and loyal shoppers–as well as the Merchandisers, Dispatchers, and Warehouse Operations who use the internal tools that drive various functions. We are a small but growing team, where you will have the unique opportunity to own design execution for a large part of the business as well as influence product strategy, design process, and culture. You’ll work closely with Product Management, User Research, and Engineering to bring your ideas to life. 

Responsibilities:

    • This is a manager role that requires a combination of developing other designers with contributor responsibilities of designing and producing work as a team member.

    • As a coach, you will… 
    • Represent Product Design in cross-functional meetings with stakeholders
    • Guide and set expectations for product design projects
    • Manage the growth and careers of current designers
    • Hire, recruit, and onboard new designers
    • Identify gaps in efficiency and optimize team processes
    • Help build design awareness and affinity by contributing to and evangelizing for our Design Principles, accessibility best practices, and guidelines 
    • Help other designers effectively frame their work contextually and show the rationale and data behind their decisions
    • Lead and participate in design team rituals such as design sprints, critiques, and brainstorms

    • As a contributor, you will...
    • Work closely with product managers to identify and define product opportunities and contribute to the overall product strategy
    • Synthesize broad concepts and transform them into intuitive, user-friendly application features, and impactful shopping experiences
    • Take product requirements from concept to execution through user flows, wireframes, high-fidelity mockups, and prototypes to effectively communicate interaction and design ideas
    • Leverage customer usage, feedback, and data to continually iterate, innovate, and evolve the product experience
    • Improve, maintain, and manage our Design System

Skills and Qualifications:

    • 4+ years experience as a designer in a product-driven environment designing consumer-facing features and products 
    • 1-2 years experience in developing other designers and/or directly managing people
    • Must submit a digital portfolio that showcases product design thinking with mobile-first designs to be considered for this role. Please supply a password if applicable.
    • Deep understanding of the product development process, from definition to functional interaction, and detailed visual design
    • Experience iterating in low-fidelity sketches and workflows to high-fidelity designs using tools like Figma, Sketch, Principle
    • Ability to rapidly prototype as part of your workflow to validate product directions
    • Ability to showcase a solid understanding of insights on user behavior and a human-centered design approach
    • Ability to present ideas and rationale confidently and clearly in a way that invites collaboration and iteration
    • Deep understanding of design system architecture and accessibility requirements
    • We’re remote first, so strong written and verbal communication skills are a must-have.

    • Bonus Qualifications:
    • Experience in e-commerce and selling food, groceries, or other CPG
    • Experience working with real-world logistics and operations teams
    • Experience working with Material UI, React, React Native, Storybook

About You:

    • You have a portfolio that showcases consumer-facing work through end-to-end interaction models, wireframes, and information architecture as well as delightful UI design details such as micro animations
    • You have a deep understanding of design methods and activities including design sprints, rapid prototyping, cross-disciplinary sketch sessions, concept testing, and co-creation
    • You always take a human-centered design approach and have the ability to map rationale in design decisions back to your audience 
    • Interactive prototypes are a consistent part of your workflow—because you believe it helps tell the story and sell ideas
    • You have experience in incorporating inclusive design and accessibility into design-system-driven work
    • You have a firm grasp on how business strategies and user feedback should influence your work proven by your emphasis on getting measurable results
    • You believe that comprehensive documentation is just as important as beautiful visual design
    • You believe that comprehensive documentation is just as important as beautiful visual design
    • You’re detailed oriented because you’ve worked in a fast-paced product-focused environment delivering assets that need to be pixel perfect
    • You’re exceptionally organized proven by your ability to manage multiple tasks simultaneously and deliver them on time
    • You’re proactively collaborative and it shows through your confidence in initiating conversations
    • You have a habit of staying on top of the latest technology trends, industry design standards, and new approaches in design and sharing it with your colleagues

Details of the Position:

    • Full-time, exempt position, reporting to our Sr. Director of Product Design & Creative
    • Position is remote
    • Salary and employee stock options commensurate with experience
    • Competitive benefits package including health care paid vacation, 401K, paid parental leave, and recurring credit towards your Imperfect Foods account

Imperfect's commitment to DEI
Imperfect Foods is steadfast in its commitment to being an actively anti-racist company.
We understand that it is necessary to take ownership and accountability for building an equitable workplace where all members of our organization can truly belong. It is our responsibility to ensure that every department at every level of our business reflects the diversity of the world we live in. We aim to achieve this through our hiring practices and by championing Diversity, Equity, and Inclusion (DEI) programming that fosters a supportive work environment where everyone can thrive and have connections across teams.

DEI programming is available for all employees and we highly encourage staff participation. It is only with everyone’s unique perspectives, experiences, and beliefs that we can help shape a culture of belonging and create an environment where all Imperfectionists are celebrated.

U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Visa Sponsorship: We are interested in every qualified candidate who is eligible to work in the United States, however, we are not able to sponsor visas at this time.

COVID update for on-site employees:
All Imperfect Foods employees must be fully vaccinated to be on-site or at company functions. For roles that require an employee to be on-site to fulfill their job functions: job offers are contingent on providing proof of vaccination (e.g., a copy of a vaccine card or other similar official document confirming vaccination status).

Apply Now

Applications are now closed