Senior Software Engineer, Customer Growth at Planet Labs

United States, Remote

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Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is headquartered in San Francisco, California, Earth.

About the Role:  

Planet’s customer growth team is developing systems to better enable, control, and measure access to our global scale imagery. They are responsible for granting access to resources on the platform as well as capturing data to help customers and internal stakeholders better understand usage patterns.

This role will be responsible for the infrastructure and software making out our access, quota metering, authentication and authorization layers controlling access to the Planet platform. Our tech stack is Go, Python, Postgres, BigQuery, Pub/Sub, and Kubernetes running on Google’s Cloud. We believe strongly in engineering resilient software through a solid software engineering process.

The customer growth team is highly distributed and you will thrive in an environment of remote work and asynchronous communication. You’re expected to have strong written communication skills and be able to develop working relationships with coworkers in locations across several North American time zones. The ideal candidate is a self-starter, creative, and has at least some experience building large scale backend systems.

Impact You’ll Own:

  • Build services in Go and Python to provide administration and access control APIs
  • Understand design tradeoffs when designing technical solutions for our user focused stories
  • Write high-quality, maintainable, highly-available, well-documented  production code
  • Evaluate system risks and improve reliability via code, process, documentation, architecture and other improvements
  • Own operation of services by measuring performance, creating alerts, runbooks, and responding to incidents and performance anomalies during on-call rotations

What You Bring:

  • Experience building services that leverage cloud-based infrastructure and tooling such as AWS or GCP
  • History of working with monitoring tools like SignalFX, New Relic and Graphite (or equivalent)
  • Comfortable with using Docker containers in a production environment
  • Experience with SQL databases (Postgres or MySQL) and NoSQL databases (e.g. Bigtable, Redis, HBase, etc.), and understand when to use each
  • Experience with a large shared codebase and Continuous Integration and Deployment workflows and tooling
  • Solid grasp of database internals. You’ve seen both good and bad indexes on databases and know what questions to ask to distinguish between the two. We expect you’ll have a good idea of how things like indexing, query planning and replication work in your favorite database.
  • Comfortable working in a Linux operational environment. Experience using and troubleshooting networking APIs and other system calls. While this is a software engineering team, we do largely manage our own operations (with the exception of Kubernetes control/worker pools, CI tools and the like), including participating in on-call rotation.
  • Comfortable with distributed systems concepts, reasoning about concurrency and making consistency tradeoffs.

What Makes You Stand Out:

  • Experience with user management and access control systems
  • Familiarity with OpenID Connect, OAuth 2.0, and other authentication flows
  • Familiarity with geospatial concepts, and how they are applied in popular open source software like GEOS/GDAL.
  • Experience with containerized build and deployment processes and container orchestration systems like Kubernetes.

Benefits While Working at Planet:

  • Comprehensive Health Plan
  • Wellness program and onsite massages in specific offices
  • Flexible Time Off
  • Recognition Programs
  • Commuter Benefits
  • Learning and Tuition Reimbursement
  • Parental Leave
  • Offsites and Happy Hours
  • Volunteering Benefits

Some Press About Us: 

Our CEO, Will Marshall featured on TED and featured in a Planet Blog

“Planet: Bringing Space Back Down to Earth”

Tiny, privately owned satellites are changing how we view the Earth features in NBC News

“Planet And Rocket Lab Create Mission Patch To Honor Women In Aerospace” —Planet Blog

Why we care so much about Belonging. 

We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate  north star of Belonging, dreaming big as we approach our ongoing work with diversity, equity and inclusion.  If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply!  At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description.  We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts.  We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. 

EEO statement:

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. 

Accommodations:

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the interview process, please call Planet's front office at 669-214-9404 or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Compensation (only applicable for Colorado applicants):

The base pay range targeted for this position in Colorado is: $116,100 - $187,200. This role is eligible for equity.

The actual offer, including the compensation package, is determined based on multiple factors, including experience, location, and other business considerations.

Planet is registered as an employer in many, but not all, states. If you are not able to work from a state where Planet is registered, you will not be eligible for employment.

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