Staff Security Engineer at Crisis Text Line


$126,000 - $178,000/year

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Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.

Our mission is at the intersection of empathy and innovation — we promote mental well-being for people wherever they are.

Our vision is an empathetic world where nobody feels alone.

Our core values are at the heart of all we do: connect with empathy, center equity, get it done together, and reflect and evolve.

Staff Security Engineer

Our Security team works to create and maintain the safest operating environment for Crisis Textline's texters and volunteers. Security Engineers work directly with network equipment and actively monitor our systems for attacks and intrusions. You also work with software engineers to proactively identify and fix security flaws and vulnerabilities.

As a Security Engineer at Crisis Text Line, you will help ensure that our software and systems are designed and implemented to the highest security standards. You will perform technical security assessments, code reviews, and vulnerability testing to highlight risk, helping Crisis Text Line teams, and affiliates to improve security. You will also work closely with other Crisis Text Line Engineers to design and build proactive methods to enhance our security. You will work on a wide variety of software designs and technology stacks. In addition, you will have the option to specialize or perform research in a number of fields.

At Crisis Text Line, our users come first, and the Foundation team is at the heart of that promise. We build the technologies that transform the way we think about doing business. Whether working on our AWS cloud systems or researching the latest in computer technology, Texters and Volunteers alike rely on us to keep things running. We're back-end experts: protecting your privacy and ensuring your security.

As a Staff Security Engineer at CTL, you will

  • Perform technical security assessments, code audits, and design reviews
  • Conduct research to identify new attack vectors against Crisis Text Line's products and services
  • Develop technical solutions to help mitigate security vulnerabilities
  • Advocate security and secure practices throughout Crisis Text Line

Ideal qualifications

  • Bachelor's degree in Computer Science, a related technical field or equivalent practical experience.
  • Experience in application-level vulnerability testing and code-level security auditing.
  • Technical knowledge of security engineering, computer and network security, authentication, security protocols, and applied cryptography.
  • Relevant work experience in pen testing and/or fuzzing.

Salary Range: $126,000 - $178,000
This range is provided by Crisis Text Line. Your actual pay will be based on your skills, experience, location, and applicable law (such as local minimum wage laws). We pay competitively in the tech-forward nonprofit space and offer a robust benefits package.


Crisis Text Line employee  benefits are thoughtfully designed using an equity lens, acknowledging that we are all unique human beings with individual life circumstances that require flexibility and support. 

 Benefits include: 

  • 20 paid holidays including:
    • Federal  holidays like Juneteenth and Labor Day
    • Election day
    • Holiday break from Dec 24  through January 1
    • 2 renewal days 
    • 2 floating holidays  
  • Flexible  paid time off, including: 
    • 15 vacation days
    • 3 personal days
    • 7 sick days 
  • Medical, dental, and vision benefits for the staff member and family at no cost to the employee
  • 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness,  regardless of personal contribution
  • 12 weeks paid parental leave (after 6 months of employment)
  •  Student loan repayment (after 2 years of continuous full time service)
  • Family support through a virtual childcare platform
  • Stipends/Allowances
    • Mental health  (Monthly) 
    • Internet Service (Monthly) 
    • Professional Development (Annual)
    • Wellness (Annual)
    • Home office setup (One time/First year)

(Benefits only apply to full-time employees)

Crisis Text Line is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We provide reasonable accommodation to individuals who have a disability and meet the skill, experience, education, and other job-related requirements of the role to allow the individual to perform the essential functions of the job.

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Applications are now closed

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